A pioneer in cloud Contact Center as a Service (CCaaS) solutions and Business Process Outsourcing (BPO), Conduit Global is transforming the customer experience for the digital era. We operate an award-winning omnichannel contact center platform built on industry-leading technologies designed for resiliency and scalability. With more than 25 years of experience planning, deploying and managing cloud contact centers, our consulting, professional and managed services turn our clients’ complex customer engagements into powerful connections. We employ over 3,000 customer experience professionals in eight countries to optimize live customer interactions and solve problems for businesses 24/7 with urgency and care.
Why Conduit Global?
International Provider of Cloud Contact Center and BPO Solutions
Over 3.5 Billion Customer Interactions
Strong Industry and Technology Partnerships (Bright Pattern, Avaya, Cisco)
25 Years of Experience Managing Customer Experiences
Global Footprint – 8 Countries, 16 Locations
Experienced Management Team Comprised of Industry Veterans and Pioneers
Professionally-Trained Agents Capable of Both Inbound and Outbound Service
Contact Center Operations, Digital Channel Management and CX Expertise
Multi-Vendor / Multi -Cloud BIC Platform (Deploy in a Private or Public Cloud)
118811 Die Nummer GmbH